Support
Last updated 30 September 2026
Minivid is built by one person. Email reaches my inbox directly, and I am the one who answers.
Restoring a purchase
New phone, or reinstalled the app: open Minivid, go to Settings and tap Restore Purchases. You need a connection, and you need to be signed in to the Apple Account that bought it.
Cancelling a subscription
Open Settings on your iPhone, tap your name at the top, tap Subscriptions, select Minivid and tap Cancel.
Cancellation is handled by the App Store. Minivid cannot cancel on your behalf, and cannot see your Apple Account.
A video will not import
Check Settings → Minivid → Photos and make sure access is granted.
Videos stored in iCloud but not downloaded to the device may take a few seconds to fetch before they can be compressed.
The result is not the size I expected
The number Minivid shows is an estimate built from the resolution, frame rate and bitrate it will use. Footage with a lot of fast motion can land slightly above it.
If you need a hard ceiling, use compress-to-exact-size — it aims below your limit to leave headroom.
Reporting a bug
Email me with your device model, iOS version, and what you were doing when it happened. A screenshot helps.